At CSM Tech Solutions we take pride in what we do. With our Managed IT Services, we take the responsibility for 24-hour management and maintenance of your IT systems. Our experienced team will monitor and secure your network infrastructure to prevent IT downtime and cybersecurity threats that could shut you down. We protect your data from viruses, hackers, spyware, and any other issues that may arise.
The first thing we do is complete a full assessment of your IT system so we can determine if any potential issues could affect its reliability and security. Then we’ll sit down with you to discuss your unique requirements before you sign a contract. Through this consultative approach, we make sure that all of your technology needs are met. The next step will be to develop a Service Level Agreement that details the services and solutions CSM Tech Solutions will provide, so there are no unpleasant surprises.
If any irregularities appear, our experienced team will resolve issues remotely, sometimes before you even know they exist. If our expert can’t solve the issue remotely, we’ll schedule an on-site visit ASAP to keep your network running smoothly. Our managed IT services are aimed at providing the same level of support that is offered by larger IT firms, but with the care, speed, and affordable cost. CSM Tech Solutions strives to provide organizations with enhanced daily operations with secure and reliable IT systems. The support and technology we provide increases productivity, collaboration among employees, and ensures that there are no business interruptions.
At CSM Tech Solutions we understand that there is no “one-size-fits-all” when it comes to backing up important data and documents. During the initial assessment, you and an expert will determine whether a local, cloud, or hybrid backup is the right fit for your organization.
In the event that your organization suffers from catastrophic data loss, it is crucial that your organization is able to bounce back as soon as possible to avoid a burn rate. CSM Tech Solutions will establish a disaster recovery plan to ensure business continuity in the event of a system failure or loss in data. This will prevent your organization from worrying about a loss in output or profit when it experiences a potentially major setback.
With the new Cloud IT services, companies of all sizes have been able to replace their outdated physical on-premise infrastructure with on-demand computer system resources. Our IT cloud services can boost performance, increase security in your data center, and enhance mobility. We offer a number of professional cloud services, such as migration, configuration, monitoring, server management, support, and disaster recovery. Our experts can assist in a variety of areas like iCloud, SkyDrive, Hybrid Cloud, Private Cloud, and much more.
CSM Tech offers IT help desk support for your organization and its programs. Our experts work directly with your employees to resolve any IT-related issues they experience. We work to ensure that your business and its technology are running as smoothly as possible. Majority of the service requests are resolved in a single phone call, but if for any reason the nature of your problem requires a more in-depth solution, we’re ready. The details of the problem will be recorded and we will set up an appointment for an on-site technician.
Phone: (318) 666-6293
Email: info@csmtech.solutions
Open today | 09:00 am – 05:00 pm |
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